Thomas Peschak

Thomas Peschak is a photographer, conservationist, marine biologist and producer of various documents such as books on topics that he works with and studies. He regularly collaborates with individuals and organisations within his field and within other creative disciplines. To work with him please contact him on studio@thomaspeschak.com. To follow him as he creates his world renowned photographs please follow him on Instagram, Facebook or Twitter or alternatively sign up to the Thomas P. Peschak Newsletter.

Thomas Peschak is an individual and has not branded his name or set up a company under his title. He holds licence over his own name (Thomas Peschak or Thomas P. Peschak or similar variants) as the mark under which he trades. His name should therefore not be used fraudulently or inaccurately. Known perpetrators of this kind will be dealt with through legal channels. Should you become aware of any improper use of the name Thomas Peschak (or Thomas P. Peschak or any similar variants) please inform us at studio@thomaspeschak.com.

This website

This website is hosted with Squarespace and GoDaddy.

This website serves as a portfolio for the photographic and other work of Thomas P. Peschak. All the content on this website is the property of Thomas Peschak and should in no way be used without his express permission. To find out about any of the photographs or other products on this website, please contact studio@thomaspeschak.com.

This website also functions as an e-commerce store, which according to the discretion of Thomas Peschak or any of his representatives, can be periodically removed, updated or otherwise. For questions related specifically to topics regarding purchasing/shipment/replacement or otherwise of any of the products displayed on this website please see other sections of this FAQ or if you have further unanswered questions email studio@thomaspeschak.com.

Privacy

Your privacy is our utmost priority. All information gathered via newsletter subscriptions and/or payment transactions is kept absolutely secure and is never passed on to third parties for any purpose. Should there ever be an occasion to use your information for a purpose other than originally stated, we will invite you to opt in for this (an example of this, is to partake in a petition or charity benefit of some kind). 

This website does not make use of cookies but data (such as country of origin and frequency of website visits) is gleaned by the website host Squarespace.

Instagram Prints

Prints advertised on the Instagram feed of Thomas Peschak are sold on this website in a limited time period. In general, these prints are not limited editions. Each print comes with a Certificate of Authentication. A Master Printer at Orms of Cape Town, South Africa creates each print individually. The sale and shipment of these prints only occurs within the advertised time period, which is subject to change at any moment. To be informed of and to partake in these sporadic sales, follow Thomas Peschak on Instagram.

Instagram Disclaimer: In no way does Thomas Peschak or any of his representatives partake in funded dealings or advertisement partnerships with Instagram. The use of the social medium is by independent association and is used as a communication and education medium.

Print Certification

All the prints distributed by Thomas Peschak Studio are certified by Thomas P. Peschak. This certification comes in the format of a signed and embossed certificate of authentication. Prints that are not accompanied by this document or that have not been distributed by an authorized distributor, such as National Geographic Creative, show no proof of authenticity and should therefore be considered counterfeit.

Payment

Payment is accepted in one of two trusted electronic channels: Stripe, which is the preferred secure credit card transaction merchant of the website host Squarespace; and Paypal, an internationally trusted internet based secure payment merchant. 

To use Paypal you must have a Paypal account attached to an existing credit card. When making use of the Paypal payment option on this website, you will be redirected away from this website to the Paypal website. On completion of the transaction, you will be returned to this website. We take no responsibility for loss of connection due to factors such as faulty internet, nor intervention of third parties who may have hacked the line.

To use Stripe you only need a valid credit card, you do not need to open an account with Stripe. In using the Stripe payment option, you remain within this website to complete all transactions.

We do not accept any cash payments.

Note: should you wish to pay via an EFT, please take up direct contact with studio@thomaspeschak.com

The use of Paypal on this website

When purchasing with Paypal, only one item can be bought in each transaction. This is due to the limitations of Squarespace and Paypal.

If you purchase with Paypal, only standard delivery with no track and trace is available (South African Postal Service).

The default postal option for all purchases is the South African Postal Service. In selecting the South African Postal Service we cannot guarantee the arrival of the package as the item is not tracked. If you would prefer guaranteed, tracked delivery, please choose our selected courier service. Courier service postal options are only available when purchasing by credit card through this website. Should you wish to purchase via Paypal AND make use of of a courier service, then please contact us directly. For more information regarding shipping, please consult the FAQ.

Shipping

The South African Postal Service is the default postal service for all shipped products. This service cannot be guaranteed as it does not include track and trace. It is an overland/sea service and can therefore take up to or more than 8 weeks for a product to arrive. Our experience is that parcels sent with the SA Postal Service DO arrive.

Should you wish to have your parcel tracked and to be covered by insurance, we suggest using our partner courier service.

Prices for these services change due to currency fluctuation. The price for shipment will be displayed in the "checkout" section of your transaction.

Timing for shipment

Please note that all prints are made to order, shipment time is therefore dependent on printing completion timing. The utmost effort is taken to make sure this process happens as speedily and efficiently as possible. However, if there are delays with the process, you will be notified immediately. Typically, the turn over period is 3-5 working days.

If you have chosen the South African Postal Service, the document can take up to 8 weeks to arrive (on the rare occasion, longer).

If you have chosen to use our partner courier service, the document will take 5 days or less to arrive.

Lost parcels

We do not accept responsibility for lost parcels.

Damaged parcels

To the best of our knowledge we take every precaution that we can to package the products in such a way that they are safe from being bent, scratched, pierced, damaged by water or any other kind of physical damage that may occur in transit (save for fire). 

We do not accept responsibility for damaged parcels.

Returns

Each product is created specifically for you, it is a bespoke product. We therefore do not accept returns.